Shipping + Returns

Exchanges/Returns

Bloom Op Shop is a secondhand social enterprise, saving garments from landfill and providing affordable fashion through our generous donations. Please shop mindfully, as we do not offer refunds or exchanges for change of mind or wrong size purchases. All measurements are provided, and we're more than happy to help with sizing through our online chat! Our website stock is also in our Newstead store to try on! 

We adhere to the regulations of the Australian Competition and Consumer Commission Consumer Guarantees with our policies. 

If your item is faulty, please contact us within 7 days of receiving your order.

All items are sold 'as is', and are inspected thoroughly before sale. Some of these items will have minor wear, however we list all imperfections.

We are not responsible for faults due to inappropriate item care, or general wear and tear.

Bloom Op Shop is not responsible for any damages, delays or losses caused by Australia Post/Sendle/International Post. Any customs/related charges are the responsibility of the customer.

Please ensure you provide your full and correct address, as we are not responsible for sending your item to the wrong address.

Payment Methods
We process our payments through Paypal, Shopify Checkout.

Shipping Prices
AUS Standard shipping - $9
AUS Express shipping - $15
Heavier orders will incur a higher shipping price calculated at checkout. 
AUS orders over $150 - Free Shipping

All Australian orders are sent with Parcel Post or Sendle and standard delivery times apply.

Some delays may occur in busier periods, and orders are only shipped on business days.

All shipping is tracked. Please check your postcode on Australia Post's website to determine your delivery time from Brisbane, Australia. Next day is not always guaranteed for Express Post depending on your location, please refer to delivery times on Australia Post's website.